Today in the bookstore where I work:
Customer: I'm looking for a book. It came out about two years ago. It had horses running across the front of it. (The customer knew neither title or author - just the horses). Unfortunately, I was not able to help her.
At a car repair shop: A young woman who actually worked at the repair shop called in late one day because her car had a flat and she needed to wait for help. When she finally got to work, she brought the flat in. When told she would need a new tire, her comment was that it was only flat on the bottom.
At a toy store:
Clerk (very late, Christmas week): May I help you?
Customer: I'm looking for a toy.
Clerk: Can you tell me about it?
Customer: I saw it on TV. It takes batteries and does stuff.
I'm happy to say both clerk and customer survived the encounter.
At a University library:
Customer: I'm looking for a book.
Clerk: Can you give the title or author?
Customer: I don't know either of those, but I know it was green.
Clerk: sigh.
At another bookstore:
Customer: I'm looking for a book I saw in here a couple of weeks ago.
Clerk: Do you know the title or author? Or subject?
Customer: Not. but you had it on one of these tables here a few weeks ago.
Clerk (trying to be nice): Was it a hardback or paperback?
Customer: I don't know. I didn't pick it up.
Clerk (with smile pasted on face): Do you remember anything about it?
Customer: No. But I was in here looking at it, you saw me.
Clerk: I saw you?
Customer: Yes. You asked if you could help me and I said no. But now you can.
Believe it or not, but the clerk actually found the book - only because she figured out what books were on the sale table over the previous few weeks.
From a Computer Help Desk:
Caller: My computer's not working.
Help Desk: Is it plugged in?
Caller: Yes.
HD: Are there any lightls flashing?
Caller: I don't think so. It's kind of hard to see.
HD (getting a bad feeling): Why is it hard to see?
Caller: Because the power is out.
HD: Okay, tell you what. Wait for the power to come back on and see if it's working then. If not, then call me back, okay?
Caller: I have to wait until then?
HD (who's not above a little revenge): I'm afraid so. Once the power is on, we'll send a repair program over the lines that should fix everything for you.
Caller: Oh. You can do that? Thanks!
There are more, but I think I'll save them for another time. In the meantime, should you ever go into a bookstore or library looking for a specific book, please do the poor clerk a favor and at least have a title or author to go by! Thank you!
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